delivery and returns policy

At BRM, we take pride in making sure your ribs arrive fresh, delicious, and on time.

Delivery schedule

•We deliver Monday to Saturday (Gauteng Only).•All orders placed will be delivered the next working day.•Please note: No deliveries on Sundays or public holidays.


Packaging & freshness

•All products are carefully packed to maintain quality and freshness during transport.•Ribs are delivered chilled or frozen depending on the product, ready to be enjoyed or stored.

Because our products are fresh and perishable, we unfortunately cannot accept returns once the order has been delivered.
However, your satisfaction is our priority.

If there is an issue with your order, please contact us within 24 hours of delivery and we will gladly assist.

We will review and resolve issues on a case-by-case basis, including:

•Incorrect items received•Damaged or compromised packaging

•Quality concerns

How to get help
Tel: 011 794 4221
Email: shop@brm.co.za